ROBERT  FAY

11260 N 92nd St #2011 Scottsdale, AZ 85260

fayzer@gmail.com

(480) 619-7505



Certifications

Projects

-The Cloud Resume Challenge-

HIGHLIGHTS:

  • - Set up domain and configured DNS with AWS Route53
  • - Established static S3 website and linked it to my domain
  • - Learned HTML/CSS in order to build web resume page
  • - Established GitHub CI/CD workflows to push updates to website
  • - Built custom web app to show number of site visitors
  • - Set up AWS API Gateway, AWS Lambda function, and DynamoDB table
  • - Learned PYTHON language to establish Lambda functionality
  • - Learned JAVASCRIPT to link front end & back end, using POST API call (XmlHttp)
  • - Tested and debugged visitor counter web app
  • - Built custom web app to collect visitor's name and email using a pop-up modal
  • - Built AWS Lambda function + API Gateway to write this data to DynamoDB
  • - Wrote Javascript code to send the data using POST API call (fetch)
  • - Tested and debugged visitor info collection web app
  • - Learned AWS Serverless Application Model

Employment History

4/2023-PRESENT || Grass Valley || Cloud Sales Representative

Worked with sales engineers to design complex cloud-based and on-premises systems for large live broadcasting companies such as NBC, ESPN, FOX, Gray Media, Paramount Global, Nexstar, Sinclair, and others.

Participated in the development of AMPP (Agile Media Processing Platform), an entirely cloud based suite of apps and microservices which serve as a platform for global production and distribution of live Television media.

Worked alongside front-line account managers for sales contracts which most often exceeded $1M USD.


12/2021-6/2022 || Salus Medical || Pharmaceutical Sales Rep

Contacted new leads in the healthcare industry and brought them on board as new wholesale clients. Leveraged a wide knowledge of pharmaceuticals and medical/surgical supplies.

Introduced brand-new Dsuvia to surgeons as one of Acelrx’s small handful of distributors.

Became familiar with extensive DEA-suggested protocols regarding the sale and distribution of controlled substances.


6/2016-11/2021 || UPS || Shipping System Architect,  Customer Tech Specialist

Consulted with customers to learn their business needs. Designed shipping technology stacks to help them meet and exceed expectations. Assisted customer in development, implementation, debugging and improvement of these systems.

Served extensively in high-urgency tech support type role, assisting customers whose systems went down.

Taught classes and seminars to sales reps on uncovering customers' tech needs.

Consulted with customers' IT employees on implementation of custom software and APIs.


03/2013-06/2016 || UPS || Inside Sales Representative

Managed a territory of over 5000 SMB accounts. Consulted with customers and learned their companies' goals and initiatives. Built custom solutions to meet customers needs. Guided customer in the implementation of new logistics processes. Cultivated business with existing UPS customers.

Named 2015 Sales Representative of the Year (for the site with over 200 reps).

Earned UPS World of Champions status for 2015.


03/2009-9/2010 || LA Fitness || General Manager, Sales Manager, Sales Rep

Managed the Collegeville, Pa. membership presale for six months during the club’s construction. Was responsible for leading the team whose purpose was to create explosive community awareness of the upcoming club.

Promoted to sales manager two months after initial hire date.

Organized and executed enrollment event which broke previous regional single-day sales record.

Led team to hit over 200% of six-month goal for club EFT base.


09/1997-PRESENT || AHL, ECHL, WCHL, WHL || Professional Hockey Referee

Began career as a pro hockey official at the age of 17. Dedicated myself to advancing through the ranks, with my sights set on working for the NHL. Now doing it for the fun and love of the game of hockey.

Worked GAME 7 of the 2003 WCHL Taylor Cup Finals.

Worked GAME 7 of the 2008 ECHL Taylor Cup Finals.

Currently work in the American Hockey League, which is one step below the NHL.

Technical Skills

  • AWS S3
  • AWS EC2
  • AWS Lambda
  • AWS RDS/Aurora
  • AWS CloudFront/Route53
  • AWS SAM/CloudFormation
  • AWS IAM/SGs/NACLs/KMS/SSO
  • HTML 5
  • CSS
  • JavaScript

Personal Interests

  • Hockey
  • Muay Thai
  • VR Gaming
  • Fitness/Nutrition
  • Neuroplasticity
  • Reading